Delivery Policy
At Esvae, we believe style should flow as smoothly as a weightless silk—and that goes for shipping your pieces, too. That's why we offer free shipping on all orders , no exceptions. No codes. No minimums. Just service as seamless as it is refined.
Where do we deliver?
From our closet to yours—Esvae delivers to fashion lovers throughout France and select international destinations. Whether you're in the heart of Lyon or by the sea, your elegant package is on its way.
Would you like to know if we deliver to your home?
Write to us at Info@esvae.com — our team will respond promptly.
Shipping times
Each Esvae order is prepared with the utmost care, worthy of a couture workshop. Once your order is validated, it will generally be:
- Processed within 1 to 2 business days
- Shipped via our partner carriers
- Delivered within 3 to 7 working days (in France)
- For international, delivery times may vary depending on the destination.
As soon as your order leaves our store, you will receive a confirmation email with a tracking link.
Order tracking
At Esvae, transparency is a promise—and that goes for your packages too. Once shipped, your order will come with a clear tracking link, allowing you to follow every step, from folding to your door.
Customs and taxes
For our international clients:
Even if delivery is free, customs duties or local taxes may apply depending on your country's regulations. These charges remain the customer's responsibility.
Need clarification? Our team is here to guide you with elegance.
Late (slightly fashionably late?)
We make every effort to deliver on time, but some delays may occur (weather, customs, carriers). If your package seems to be taking its time, contact us—we'll respond with style and efficiency.
A question?
Our customer service team is available to answer any questions you may have regarding tracking, delivery, or even a dream outfit emergency. Email us at Info@esvae.com—we're here for you, and your inbox.
The final word
At Esvae, delivery isn't just a transport—it's an experience. Free, seamless, and tailored to your pace. Because the arrival of your items should be as enjoyable as wearing them.