Privacy Policy
Last updated: 01/30/2025
This Privacy Policy explains how ESVAE (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on https://esvae.com/ (the “Site”), or otherwise interact with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether a customer, website visitor, or any other individual whose information we process.
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Policy, please do not use or access the Services.
Company Information
Business Name: ESVAE
Address: 30 N Gould St, Ste R, Sheridan Wyoming 82801, United States
Email: info@esvae.com
Personal Information We Collect
When you visit the Site, we collect certain information about your device, interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact our customer support team.
Examples of Information We Collect
Device Information
- Examples: Web browser, IP address, time zone, cookies, browsing behavior.
- Purpose: To properly load the Site and optimize performance.
Order Information
- Examples: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
- Purpose: To process orders, manage payments, and provide customer support.
Customer Support Information
- Examples: Details you provide when contacting us for assistance.
- Purpose: To support you and improve your experience.
How We Use Your Personal Information
We use your personal information to provide and improve the Services, including:
- Processing transactions and fulfilling orders.
- Communicating with you about your order or inquiries.
- Screening orders for potential risk or fraud.
- Providing advertising or information about our products or services, according to your preferences.
How We Disclose Personal Information
We may share your personal information with third parties for legitimate purposes, including:
Service Providers
Examples: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services.
Business and Marketing Partners (including Shopify)
To deliver services and advertising. These partners process your information according to their own privacy policies.
With Your Consent
For example, when authorizing us to share shipping information or using social login or social media widgets.
Affiliates
Within our corporate group for internal business purposes.
Legal or Business Reasons
Such as mergers, acquisitions, bankruptcy, responding to legal requests, enforcing Terms of Service, or protecting our rights or users.
Categories Disclosed in the Past 12 Months
We have disclosed the following categories of personal information for the purposes described above:
Identifiers: Basic contact details and order/account information.
Commercial Information: Order, purchase, and customer support data.
Internet Activity: Usage data.
Recipients include:
- Service providers (IT, payment processors, fulfillment partners, analytics providers, customer support partners).
- Business and marketing partners.
- Affiliates.
We do NOT use or disclose sensitive personal information for inferring characteristics.
User-Generated Content
The Services may allow you to post product reviews or other user-generated content.
Any content posted publicly becomes visible to everyone.
We cannot control who accesses publicly shared information, nor guarantee their privacy practices.
You are solely responsible for information you choose to make public.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms.
If you follow these links, review their privacy and security policies.
We do not endorse or take responsibility for:
- the privacy practices of third-party websites,
- the accuracy or reliability of the content they provide,
- or the security of information you share with them.
Information you share on public or semi-public platforms (including social media) may be visible to other users.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe your child has provided us with personal information, contact us to request deletion.
We do not “sell” or “share” data of individuals under 16 years old, as defined by applicable law.
Security and Data Retention
No security measure is perfect, and we cannot guarantee absolute security.
Information transmitted to us may not be secure in transit; avoid sending sensitive data via unsecured channels.
We retain personal information based on factors such as:
- account management needs,
- legal obligations,
- dispute resolution,
- and business requirements.
Your Rights and Choices
Depending on your location, you may have rights that include:
- Right to Access: Request details about your personal information.
- Right to Deletion: Request removal of your personal information.
- Right to Correction: Request updates to inaccurate information.
- Right to Portability: Request transfer of your data in a portable format.
- Restriction of Processing: Request limits on how we use your data.
- Withdrawal of Consent: Applicable where processing relies on consent.
- Right to Appeal: If your request is denied.
Marketing Communications
You may unsubscribe from promotional emails at any time using the link in our emails.
We may still send non-promotional messages (e.g., regarding your orders or account).
We may need to verify your identity before processing your request.
You may also designate an authorized agent to submit requests on your behalf, subject to verification.
Complaints
If you have concerns about how we handle your data, contact us using the details below.
Depending on your location, you may also contact your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your home country, including in the United States.
If we transfer data from Europe, we rely on:
- Standard Contractual Clauses (SCCs), or
- any legally recognized equivalent,
unless the destination country is deemed to offer adequate protection.
Contact Us
For questions about our privacy practices, contact:
Business Name: ESVAE
Address: 30 N Gould St, Ste R, Sheridan Wyoming 82801, United States
Email: info@esvae.com
Your trust is timeless—and like our creations, it is treated with care.